The Challenge
iCare Services relied on paper-based patient intake and phone scheduling. Staff spent hours on administrative tasks that could be automated online.
Outdated or missing online presence
Losing potential customers to competitors
No strategy for converting website visitors
HIPAA-aware online intake form system
Service catalog with clear descriptions and eligibility info
Staff portal for managing patient communications
Mobile-optimized design for patients accessing from phones
The Solution
TL Web Design built a custom web design, portal solution tailored specifically for iCare Services in the healthcare space. Every element was designed with purpose — to drive results and deliver a premium digital experience.
The Results
Less phone intake time
Patient satisfaction
Faster onboarding
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