TL Web Design | AI & Automation
Technology that works for your business.
We design and implement practical automation systems that help businesses handle inquiries, manage customer communication, organize information and reduce repetitive tasks.
Smart systems for businesses ready to work more efficiently.
Imagine it
Picture each system in your office.
Pick a service, type your business name and choose your industry. Each scene plays the story step by step.
Sound familiar?
How much time does your business spend on repetitive work?
- Employees answer the same questions again and again.
- New inquiries sit unanswered.
- Missed calls never get a follow-up.
- Booking an appointment takes several messages.
- Customer information lives in different tools.
- It's hard to tell which marketing actually brings in business.
Seven services
Practical systems, plain language.
AI Lead Response
Respond to new inquiries and move qualified leads toward appointments.
- Instant acknowledgment
- Lead classification
- Appointment scheduling
Pricing is scoped on your strategy call
AI Receptionist
Improve call handling, customer routing and missed-call follow-up.
- After-hours handling
- Missed-call follow-up
- Human transfer
Pricing is scoped on your strategy call
Review Automation
Ask for reviews at the right time and keep feedback organized.
- Timed review requests
- Drafted responses you approve
- Monthly reporting
Pricing is scoped on your strategy call
Business Process Automation
Connect routine processes and reduce repetitive administrative work.
- Connected apps
- Routing + approvals
- Failure alerts
Pricing is scoped on your strategy call
Business Dashboards
See inquiries, appointments and marketing performance in one view.
- Lead sources
- Appointment funnel
- Monthly summaries
Pricing is scoped on your strategy call
AI Opportunity Audit
A prioritized plan for what to fix, what to automate and where to start.
- Website + SEO review
- Workflow assessment
- Prioritized roadmap
- Essential AuditWebsite and SEO review with top priorities.
- Growth AuditAdds customer communication and lead handling.
- Comprehensive AuditAdds business operations and a full automation roadmap.
Pricing is scoped on your strategy call
Custom Client Portals
Secure portals and custom software built around how you work.
- Secure sign-in
- Role-based access
- Files + requests
Pricing is scoped on your strategy call
How we work
Five steps. No surprises.
- 01
Business Discovery
A conversation about how inquiries, calls and work move through your business today. You receive a short summary of what we heard.
- 02
Workflow Assessment
We map the current process and spot the delays and manual steps. You receive a workflow map.
- 03
Solution Design
We propose the automation, tools and safeguards. You receive a written scope and diagram to approve.
- 04
Implementation & Testing
We build, then test normal cases and failure cases. You receive test results before anything goes live.
- 05
Training & Ongoing Optimization
Your team learns how it works and how to get help. You receive documentation and monthly reviews if you choose a plan.
Questions
Straight answers.
Is this only for big companies?+
No. Most of our automation clients are small and mid-sized businesses. We start with the one process that costs you the most time.
Do we have to replace our current tools?+
Usually not. We connect the tools you already use whenever they support it, and recommend changes only when there's a clear reason.
Will AI talk to our customers without oversight?+
Only within limits you approve. Every system has a path to a person, and sensitive decisions stay with your team.
Where should we start?+
With a strategy call or a Business Technology Audit. Both end with a clear recommendation of what to automate first.