Terms of Service

Who we are

TL Web Design is a division of ACL Publishing, 4070 Timber Trail, Medina, Ohio 44256. Questions about these terms: info@tlwebdesign.net or (216) 272-5884.

By using this website or our services, you agree to these terms.

Prices, quotes and estimates

Published prices are on this website: a Starter website is $475, Growth starts at $950, and Custom work gets a fixed quote after a free strategy call. We do not bill by the hour.

Estimates for website updates are valid for 30 days from the date the request was submitted. Work starts only after you approve the estimate.

Pricing covers the scope described only. Additional pages, sections, or revisions beyond one round of review are quoted separately.

Payment

No deposit is required. Payment is due on completion.

We accept Zelle (no fee) or card (3% processing fee).

Fix support after launch

Starter websites include 30 days of fix support after launch, and Growth websites include 60 days. After that, bug fixes are a $50 flat rate per issue.

Website updates

Changes after launch are requested through Client Updates and priced per task, such as text edits ($35), image swaps ($25) and new pages (from $75). You see the estimate before you send the request.

Promo codes apply only while they are active and within any limits shown when you use them.

Hosting

Managed hosting is optional and costs $239.40 a year. It is not a retainer, and changes are paid per task only when you request them.

Your content

You are responsible for having the rights to the text, photos, logos and other material you send us. We use your wording exactly as provided.

Ownership

Once your project is paid in full, you own the finished website and the content created for it. Third-party tools, fonts, plugins and services remain subject to their own licenses.

Third-party services

Some features rely on other companies, such as booking platforms, payment processors, email providers and domain registrars. Their own terms and pricing apply.

Limitation of liability

To the extent the law allows, our total liability for any claim is limited to the amount you paid us for the service involved, and we are not liable for indirect or consequential losses such as lost profits.

Ending a project

Either side may end a project in writing. You pay for work completed up to that point, and we hand over what has been completed.

Governing law

These terms are governed by the laws of the State of Ohio. Any disputes will be resolved in Ohio.

Changes to these terms

We may update these terms. The date at the top shows when they last changed.