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Lesson 03Intermediate3 min read + 20 min exerciseFree account

What happens if you change web design companies?

Switching designers is normal. Losing your website, email or Google rankings in the process isn’t. Here’s the order to do things in.

What you’ll learn

  • What to collect before you say goodbye
  • The order that keeps your site and email online
  • How to protect your Google rankings during a move
  • What a fair handover looks like

Why it matters

Most website disasters during a switch come from doing things in the wrong order: cancelling hosting before the new site is ready, or losing the only login to the domain.

Collect before you switch

Before you tell anyone you’re leaving, make sure you can log in to your domain registrar, your Google Business Profile, Google Analytics and Search Console yourself. These belong to your business, not to the designer.

Ask for a full backup or export of the website and any original files (logos, photos, documents) that were made for you.

1Secure logins2Get backup3Build or move4Point domain5Test + email6Cancel oldThe safe order for changing web design companies

Free with an account

Keep reading. It’s free.

Create a free Site Desk account to read the full lesson and every lesson in all four paths, use the Implementation Lab and keep your progress on every device.

Still to come in this lesson

  1. Read your agreement
  2. The safe order
  3. Protect your rankings
  4. A real-world example
  5. Your toolbox: 1 copy-and-paste template and 2 free tools
  6. Implementation Lab: Website Transfer Checklist
  7. Verification checklist
  8. Common mistakes, quick answers and a printable resource

No password. We email you a 6-digit code. Already use Client Updates? Use the same email; it’s the same account.